Porte Questions?

Unfortunately, you cannot ensure you will receive the same perk as your friend. Porte Perks are made available based on how and where each individual accountholder shops using the debit card connected to their account.


You can choose from any of the charities shown on your dashboard in the Mobile App. Most charities are nationally known and cover a wide variety of causes.


Porte™ is a mobile banking app with the service you love. We designed Porte with the idea that banking has a purpose, and transparency in banking is our primary focus. Porte works with Pathward®, National Association, to bring you a premium mobile banking experience that provides the access, products, and features you need.

The name Porte comes from the French word for “door.” Porte is an open doorway to banking that gives back. At Porte, we listen to our customers as well as learn and evolve with them to secure their future. Porte brings modern mobile banking together with the in-person service you need. Visit the About page to learn more.

Porte is a mobile finance app, not a bank. Banking services provided by Pathward®, National Association, Member FDIC.


Yes, you can! Your Porte Visa debit card works the same as any other debit card. Use it in your mobile wallet with Apple Pay® and Google Pay™, and with payment apps like PayPal®, CashApp®, and Venmo®. Card can be used everywhere Visa debit cards are accepted.


Use Mobile Check Capture4 in the Porte app to add check funds in your account.


Get cash back rewards on debit card purchases with Porte Perks1

Now you can save a little cash at the places you love most. Use your Porte account debit card for payment and receive cash back rewards for a variety of purchases.

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Participating retailers change.1 These are accurate as of 1/1/2023.

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Get paid up to 2 days faster5

Everyone loves payday! You can access your hard-earned paycheck up to 2 days faster5 with Direct Deposit.

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*based on a Friday payday1

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Porte

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Porte rocks

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block icon text card item icon Set up banking alerts to be notified when money is deposited

block icon text card item icon Receive paycheck or government benefits deposit faster than a paper check

block icon text card item icon Reduce lost or stolen paper checks

Porte is a mobile finance app, not a bank. Banking services provided by Pathward, National Association, Member FDIC.

block icon text card item icon Put away $25 a week?

Adds $100 a month to your existing loan payment which adds up to:

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At $4.25 per drink, adds $128 a month to your existing loan payment which adds up to:

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At $50 per week, adds $200 a month to your existing loan payment which adds up to:

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Porte is a mobile finance app, not a bank. Banking services provided by Pathward, National Association, Member FDIC.

The mobile banking app that offers more

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Porte is a mobile finance app, not a bank. Banking services provided by Pathward®, National Association, Member FDIC.
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Get paid up to 2 days faster1

with Direct Deposit

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Porte is a mobile finance app, not a bank. Banking services provided by Pathward®, National Association, Member FDIC.
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Charitable giving has never been easier2

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Porte is a mobile finance app, not a bank. Banking services provided by Pathward®, National Association, Member FDIC.
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Earn cash back reward offers3

At select retailers nationwide

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Porte is a mobile finance app, not a bank. Banking services provided by Pathward®, National Association, Member FDIC.
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No monthly fees

With qualifying Direct Deposit

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Porte is a mobile finance app, not a bank. Banking services provided by Pathward®, National Association, Member FDIC.
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Visit Porte in stores! Sowmya Testing this too1

With over 160,000 reviews on Google.
ACE Cash Express stores provide top service!

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Grab cash on the go, fee-free

With access to one of the largest fee-free ATM networks, MoneyPass®, there is no better time to join Porte.

Add cash with no fee at ACE Cash Express5

Visit one of more than 800 ACE Cash Express store locations across the U.S. and get access to in-person account services. When you have qualifying Direct Deposit, you can add cash with no fee5 and make fee-free cash withdrawals of up to $500 per day2 from your Porte account at ACE!

The mobile banking app with in-person service nationwide

Do it all at ACE Cash Express:

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Add money to your account for no fee5

with Direct Deposit

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Withdraw cash for no fee2

up to $500 per day with Direct Deposit

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Get a debit card same-day

whether new, lost, or stolen, get a debit card same-day*

Porte is a mobile finance app, not a bank. Banking services provided by Pathward, National Association, Member FDIC.

37,000 Fee-Free ATM Network

Skip lines for withdrawals and avoid paying out-of-network fees. With Porte, you have access to 37,000+ fee-free ATMs through MoneyPass®.4

Find fee-free ATMs at some of your favorite stores, like Walgreens®, CVS®, 7-Eleven®, and Circle K. You can use the ATM Locator online or the Porte app7 to find the closest fee-free ATM near you.

Mobile banking and Visa® debit card with no monthly fee2

When you open a Porte account,1 you will receive a debit card that can be used everywhere Visa debit cards are accepted. We also offer virtual debit cards that allow you to make online purchases without your physical card at no extra charge.8 When you have qualifying Direct Deposit of $1,000 or more each month, we will waive your monthly fee2 and you can keep more of your money to spend how you like.

Porte is a mobile finance app, not a bank. Banking services provided by Pathward, National Association, Member FDIC.

Get paid early

Get paid up to 2 days faster1

with Direct Deposit

Charitable giving

You spend, and we give to charity2

We take your account security seriously

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FDIC-Insured

Protecting your money is our top priority. Funds on deposit are FDIC-insured12 through Pathward, N.A., Member FDIC.

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Card Lock

You have the power to lock and unlock your card through the mobile app. That means you can worry less about unwanted charges if your card is lost or stolen.

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Virtual Cards

Access your account funds with ease and make transactions more secure with Virtual Cards9 – unique sets of card numbers, expiration dates, and security codes that are linked to your Porte account.

Banking account with no monthly fee when you have qualifying Direct Deposits2

It's time to say goodbye to monthly maintenance fees. We'd like to show you Porte, a mobile banking app with no monthly fee when you meet Direct Deposit requirements. 2

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Monthly fee2

When you meet Direct Deposit requirements

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Add money fees3

at ACE Cash Express locations with Direct Deposit

Porte is a mobile finance app, not a bank. Banking services provided by Pathward, National Association, Member FDIC.1

Fee-Free ATMs Near Me 1

You can locate fee-free ATMs using the ATM finder in the Porte app.3

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4
E-file your tax return.

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Qualify for Bonus Savings

Meet1 the quarterly requirements to unlock Porte Bonus Savings and earn, each quarter, up to 3.00% APY on balances up to $15,000.

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Open a Savings Account1

Start1 earning 0.20% APY on your savings balance.

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Set up Direct Deposit

Receive $3,000 or more in qualifying Direct Deposits to your Porte Spending Account during that calendar quarter.

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Make 15 qualifying purchase transactions

Complete at least 15 qualifying purchase transactions using your Porte debit card or virtual cards3 that settle in that calendar quarter.

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Open a Savings Account1

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Start1 earning 0.20% APY on your savings balance.1

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Porte is the mobile banking solution that checks every box

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No monthly fee with qualifying Direct Deposit4

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Over 800 retail locations to add and withdraw cash5

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Mobile Check Capture3

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Contactless payment with Tap to Pays

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Get paid up to 2 days faster6 with Direct Deposit

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Opt-in to overdraft service7 available

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Virtual Cards for better online transaction security

Porte is a mobile finance app, not a bank. Banking services provided by Pathward, National Association, Member FDIC.

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How to use Porte’s optional overdraft protection1

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Opt in to Overdraft Service1

Opt-in to Overdraft Service1 and meet eligibility requirements, including receiving a qualifying Direct Deposit, to get started.

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Turn on Overdraft Choice When You Need It1

Want to prevent overdrafts? Turn on Overdraft Choice. Once activated, you can use this feature to help prevent overdrafts. If you turn on Overdraft Choice, we won’t approve any debit card transaction that is more than your account balance. If Overdraft Choice is off, you can overdraft by up to $10 without having to pay any fees.
block unnumbered-text-card card number image Repay Overdrafts Within 24 Hours and Avoid Fees

To avoid overdraft fees on overdraft amounts over $10, you can transfer money from your Savings Account to your Spending Account or use several other repayment methods to cover the overdraft amount within 24 hours.

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Overdraft Fee

Us vs. Them

overlapped card left block image $20
National Average1 $30

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QUESTION 1/10

To purchase a home, your down payment must be 20% or more.

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Your Score

/

Ever wondered, "How could I impact my debt if I..." 1

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How to get paid faster with Direct Deposit

It's simple to set up Direct Deposit with Porte. After completing some simple steps, you'll be on your way to receiving your paycheck or government benefits up to 2 days faster!1

Download the Direct Deposit form

In the Porte mobile banking app, find the Direct Deposit Authorization form with your routing and account numbers. Provide the information to your employer's payroll department to complete the Direct Deposit setup process and you'll receive your paycheck up to 2 days faster.1


Find Account Information

If your employer has the ability for you to set up Direct Deposit using your company's online HR portal, you will need to provide your account number and routing number. It's that simple to start getting paid up to 2 days faster' with Direct Deposit.

Porte is a mobile finance app, not a bank. Banking services provided by Pathward, National Association, Member FDIC

Charitable Giving with Porte

At Porte, we believe your banking experience is about more than money. We strive to be a force for good in our community by supporting charity organizations. With Porte, you can use your everyday purchases to support featured charities. When you spend using your Porte debit card, we make donations to your selected charity. Let’s make an impact together.

Porte is a mobile finance app, not a bank. Banking services provided by Pathward®, National Association, Member FDIC.

Behind the Porte + the Humane Society of the United States relationship

At PorteTM, we believe in giving back. That's why we created #DoorToChange,1 our charity program that is focused on bringing positive change to the community through donations to selected charities.

Bringing positive change is what the Humane Society of the United States (HSUS) does. HSUS is dedicated to rescuing and providing care for thousands of animals each year.

Porte is proud to offer our customers a simple way to support HSUS as their charity of choice at no additional cost.1

Psst ... keep this in mind:

True Debt Calculator results are only estimates based on the info you provide. The True Debt Calculator can help give you a sense of timing and monthly payments as you put together a repayment plan. Still, it doesn't consider factors -such as your credit card annual fee (if it has one), late payment fees, or any other fees you might incur. It also assumes you won't use the credit card to make any new purchases.

FEBRUARY 10, 2020

Introducing Porte: The Mobile Banking Solution Committed To Being Your "Financial Door To More"

Populus Financial GroupTM, which provides a broad range of financial products and services, has launched Porte - a mobile banking solution committed to helping members navigate a path toward financial freedom.

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Fee-Free ATMs Near Me1

You can locate fee-free ATMs using the ATM finder in the Porte app.2

Account management tools and great customer service

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1 User-friendly mobile app The Porte app gets consistently high user ratings in the stores where it is available for download. Get account information on the go and receive customizable transaction alerts with the app.
2 Online access to your account Manage your Porte Credit account online with our online account center to see the full range of features available, including: current balance, transactions, statements, and the free credit score and summary.
3 Friendly customer service when you need it We’re here to help! To speak with an agent during business hours, contact information is available in the Porte mobile app.

* Here is a really cool footnote to read at the bottom of front card

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True Debt Calculator

Let’s see how fast you can pay off your debt and how you could save on interest! All you need is your balance owed, interest rate, minimum monthly payment, and any extra monthly payment amount.

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Porte Blog

A Better Kind of Personal Blog

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Porte™ California Privacy Policy

Version 2.1 – Effective Date 1/1/2023

The State of California requires that we provide privacy information for individuals that are residents of California (“California Privacy Policy”). If you are not a resident of California, you can disregard this document.

For California residents, here is a summary of what you will learn from this privacy policy:

  1. Personal Information We Collect
    1. What Personal Information Does Not Include
    2. Categories of Personal Information Collected
    3. How We Obtain Your Personal Information
    4. How We Use Your Personal Information
    5. How We Disclose Your Personal Information
    6. Sale or Sharing of Personal Information
  2. Your Privacy Rights
    1. Right to Know
    2. Right to Delete
    3. Right to Opt-Out of Sale or Sharing
    4. Right to Correct
    5. Right to Limit Use and Disclosure of Sensitive Personal Information
    6. Right to Non-Discrimination
  3. Submitting a Request to Know or Request to Delete
    1. How to Submit a Request
    2. Authorized Agents
    3. Response Timing and Delivery Method
  4. Pathward®, National Association and Netspend Corporation
  5. Do Not Track Signals/Global Privacy Controls
  6. Social Media
  7. Retention of Your Information
  8. Changes to this California Privacy Policy
  9. How to Contact Us

Special Benefits at ACE with
Qualifying Direct Deposit

Get more from Porte

Monthly Fee

Fee to Add Money at ACE

Fee to Withdraw Money at ACE

In-Person Support at Over 800 ACE Locations

Instant Issue Replacement Debit Card

Cash Back Rewards7

Charitable Giving Program

In-App Budgeting Tools

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$02

with qualifying Direct Deposit

$03

$05

up to $500 per day

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Same-day in person2

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5

Charities to choose from8

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$0

$4.50+4

$3.95+4

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$5 fee for a replacement card (no fee if card was lost or stolen)

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$0

$4.50+4

$4.50+4

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$0
7-10 Business days by
mail

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Competitor data based on publicly available information as of 4/1/23. Prices may vary at non-ACE locations. Please visit respective websites for up to date information and details.

Monthly Fee

Special Benefits at ACE with Qualifying Direct Deposit

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$02

with qualifying Direct Deposit

$03

$05

up to $500 per day

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Same-day in person2

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5

Charities to choose from8

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$0

$4.50+4

$3.95+4

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$5 fee for a replacement card (no fee if card was lost or stolen)

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$0

$4.50+4

$4.50+4

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$0
7-10 Business days by
mail

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Disclaimers

This is all the legal stuff our lawyers make us say

Savings

The optional Savings Account linked to your designated Porte account is made available to Accountholders through Pathward®, National Association, Member FDIC. To open a Savings Account, consent to receive communications from us in electronic form is required. Interest is calculated on the Average Daily Balance(s) of the Savings Account and is paid quarterly.

• An interest rate of 0.20% will be paid on your average daily balance with an APY of 0.20%.

• Additionally, the optional Porte Savings account allows you to earn a higher interest rate of 2.97% with an APY of 3.00% on an average daily balance of up to $15,000 during a calendar quarter if you (i) receive at least $3,000 in Qualifying Direct Deposits into your Porte Spending Account in that calendar quarter, AND (ii) make at least fifteen (15) Qualifying Debit Card Purchase Transactions from your Porte Spending Account in that calendar quarter. “Qualifying Direct Deposits” and “Qualifying Debit Card Purchase Transactions” have meaning ascribed to them in the Savings Account Agreement. The interest paid on average daily balances of over $15,000.00 will be 0.20% with an APY range for this tier from 3.00% to 0.20%.

The interest rates and APYs of each tier may change. The APYs were accurate as of 05/01/23. No minimum balance to open Savings Account. Savings Account funds are withdrawn through the Porte Account and transaction fees could reduce the interest earned on the Savings Account. See the Savings Account Agreement for more details. Funds on deposit are FDIC insured through Pathward, N.A. For purposes of FDIC coverage, all funds held on deposit by you at Pathward, National Association, will be aggregated up to the coverage limit, currently $250,000.00.

2 Days Faster

Faster funding claim is based on a comparison of our policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.

ATM-Fee

No ATM owner surcharge or ATM Cash Withdrawal Fees for domestic ATM withdrawals at MoneyPass® ATMs (“in-network ATMs”). Visit the Porte Mobile App for a list of in-network ATMs. All other ATMs may apply an owner’s surcharge fee in addition to the ATM Cash Withdrawal Fee disclosed in your Deposit Account Agreement. Balance Inquiry Fees apply.

Cash Transfer/Load

The Netspend Network is provided by Netspend Corporation and its authorized agents. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend’s licenses and related information may be found at www.netspend.com/licenses. Fees, limits, and other restrictions may be imposed by Netspend and other third parties in connection with use of the Netspend Network. Fee may be assessed by reload location and may vary from location to location.

Money Transfer

Fees apply, see Account Agreement for details.

No Load Fees at ACE Cash Express

Add money fee is waived at participating ACE Cash Express locations if you have received a qualifying direct deposit (no dollar minimum) within the immediately preceding thirty-five (35) days. Offer subject to change. See store for details. Porte uses the Netspend Network, which is provided by Netspend Corporation. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend's licenses and related information may be found at www.netspend.com/licenses. Fees, limits, and other restrictions may be imposed by Netspend and other third parties in connection with use of the Netspend Network.

No Monthly Fee

Monthly fee waived with qualifying Direct Deposit(s) totaling at least $1,000 in the thirty-five (35) days preceding the date on which the monthly fee is assessed.

Overdraft Choice

Overdraft Choice is available to customers enrolled in the Overdraft Service. By switching Overdraft Choice to “off”, you are requesting us to deny any transaction that may overdraw your account. Whether we pay any item presented on your account is still up to our discretion and you will remain liable for any negative balance on your account. See the Porte Agreement for more details.

Optional Overdraft Service

The Debit Card Overdraft Service is an optional service made available to eligible PORTE customers by Pathward®, National Association. Once you enroll and meet the eligibility requirements, you will be charged $20.00 for each transaction that overdraws your account by more than $10.00, up to a maximum of five (5) fees per calendar month. To avoid that fee, you have twenty-four (24) hours from the time of the first transaction that creates the overdraft to bring your Account back to a zero ($0.00) or a positive balance. Transactions subject to an overdraft fee are signature and PIN purchase transactions and ATM transactions. ACH Debit transactions are not eligible for coverage. Any negative balance must be repaid within thirty (30) days. Whether we authorize an overdraft is discretionary, and we reserve the right not to pay. For example, we typically will not pay overdrafts if you fail to meet the eligibility requirements for this service or you attempt too many transactions or transactions that create too large of an overdraft. Call us at 1-800-267-7080 or log in to your Mobile App for additional terms and conditions that apply, including initial and ongoing eligibility requirements for the service. This service is expensive, so we encourage you to research alternatives before enrolling. Once enrolled, you may opt-out at any time; however, you are responsible to repay any overdrawn amounts on your account even if you opt-out of the service.

Patriot Act

IMPORTANT INFORMATION FOR OPENING A NEW DEPOSIT ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires us to obtain, verify, and record information that identifies each person who opens an Account. WHAT THIS MEANS FOR YOU: When you open an Account, we will ask for your name, address, date of birth, and your government ID number. We may also ask to see a copy of your driver’s license or other documents at any time. All Accounts are opened subject to our ability to verify your identity by requiring acceptable types of identification. We may validate the information you provide us to ensure we have a reasonable belief of your identity. If we are not able to verify your identity to our satisfaction, we will not open your Account or we may close the Account if it was previously funded. Your Account is subject to fraud prevention restrictions at any time, with or without notice.

Porte Perks

By activating and using a Porte Account, your participation in the rewards program is automatically activated. However, you may opt-out of the program at any time by visiting the Porte Perks page within the Porte App. The reward offers we choose and send to you are based on your shopping habits. We will not share any personal information about you with the merchants who sponsor offers. When you activate an offer and make a purchase with the card, the merchant will not know you are a rewards program customer, but you will become their customer. For more details about how and when you get rewarded, see the program FAQs and program terms and conditions. Cash back rewards are credited to your Account and are not available in the form of a check or other direct payment method. Program sponsor: Netspend Corporation. Pathward®, N.A., and Visa are not affiliated in any way with the program and neither endorses nor sponsors it.

Withdraw Cash up to $500 at ACE Cash Express

Make up to $500 in fee-free cash withdrawals per day from your Porte account by using your debit card at participating ACE Cash Express locations. $500 total is calculated based on all withdrawals performed at all ACE Cash Express locations visited in a day. A direct deposit (no dollar minimum) to the account within the immediately preceding thirty-five (35) days is required. See store for details. Although this feature is available at no additional charge with qualifying direct deposit, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. Offer subject to change. This optional offer is not a Pathward, N.A., or Visa offer nor does Pathward, N.A., or Visa endorse this offer.

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  1. Standard data rates, fees, and charges may apply. Consent to receive electronic account disclosures required to use the app.

  2. After selecting a charity through your Mobile App, Populus Financial Group will donate an amount equal to 0.05% of every debit card purchase transaction, subject to certain terms and conditions described in the mobile app, made with your Porte Debit Card to a charity selected by you through the Mobile App. Netspend, Pathward®, National Association, and Visa are not affiliated in any way with this offer and do not endorse or sponsor this offer.

  3. No charge for this service, but your wireless carrier may charge for messages or data.

  4. Mobile Check Capture is a service provided by Sunrise Banks, N.A. and Ingo Money, Inc., subject to the Sunrise Banks and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your account. Unapproved checks will not be funded to your account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your account. See your Deposit Account Agreement for details. Mobile Check Capture service is not available for use within the state of New York.

  5. The optional Savings Account linked to your designated PORTE account is made available to Accountholders through Pathward, National Association, Member FDIC. To open a Savings Account, consent to receive communications from us in electronic form is required. Interest is calculated on the Average Daily Balance(s) of the Savings Account and is paid quarterly.

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    • An interest rate of 0.20% will be paid on your average daily balance with an APY of 0.20%.

    • Additionally, the optional Porte Savings account allows you to earn a higher interest rate of 2.97% with an APY of 3.00% on an average daily balance of up to $15,000 during a calendar quarter if you (i) receive at least $3,000 in Qualifying Direct Deposits into your Porte Spending Account in that calendar quarter, AND (ii) make at least fifteen (15) Qualifying Debit Card Purchase Transactions from your Porte Spending Account in that calendar quarter. "Qualifying Direct Deposits" and "Qualifying Debit Card Purchases Transactions" have meaning ascribed to them in the Savings Account Agreement. The interest paid on average daily balances of over $15,000.00 will be .20% with an APY range for this tier from 3.00% to 0.20%.

    The interest rates and APYs of each tier may change. The APYs were accurate as of 1/1/2023. No minimum balance to open Savings Account. Savings Account funds are withdrawn through the Porte Account and transaction fees could reduce the interest earned on the Savings Account. See the Savings Account Agreement for more details. Funds on deposit are FDIC insured through Pathward, N.A. For purposes of FDIC coverage, all funds held on deposit by you at Pathward, National Association, will be aggregated up to the coverage limit, currently $250,000.00.


    Upon successful activation and registration f the Account, funds on deposit at Pathward, N.A. Member FDIC, are insured up to the standard maximum deposit insurance limit. Coverage limit is subject to aggregation of all of Accountholder's funds help on deposit at Pathward, N.A.